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WHO ARE WE? A selected group of approximately 130 innovative, dynamic and independent optometrists widespread throughout South Africa. OUR VISION: To be a dynamic, inter-dependent network that assists, guides and educates their independent members, ensuring that they remain successful and profitable in an ever challenging business environment. MISSION STATEMENT: Dynamic Vision Network: Is the largest cohesive group of Optometrists who aim to protect and promote independent optometry so that it remains a healthy, successful and proud profession. Dynamic Vision: Is the independent professional Optometrist that has joined our group and who provides our patients with the professional eye care and quality of product they deserve. Most of our members have post graduate training in the fields of Pharmacology and Pathology. They own and run their own practices and are fiercely independent. The benefit of group interdependence is at our core. Patients receive products and health advice that is best for them and not best for corporate profits. Regular compulsory staff training is also required by the group. OBJECTIVES OF DYNAMIC VISION NETWORK: - To provide members with tangible solutions to current business challenges.
- To establish and maintain a successful brand.
- To create a competitive advantage through effective business management and marketing.
ORGANISATIONAL STAFF STRUCTURE: - Ruahan Naude: Managing Director
- Bobby Yssel: Member Development Director
- Colin Heath: Executive Director
- Malcolm Moodie: Financial Director
- Melanie du Plessis: Coordinator (DVN Head Office)
- Rudene Geyser: Assistant (DVN Head Office)
DYNAMIC VISION VALUES: PERFORMANCE: Keep them coming back for more - People do not care what you know until they know how much you care.
- Find creative ways to stay in contact.
- Act as if you were 'world famous'.
| SERVICE: Work on WOW - Responsiveness, interest, warmth, care, concern under-promise and over-deliver.
- Every moment is an opportunity to win a customer back.
- Do the basics right, then add something extra.
| QUALITY: Give to get - Technically impeccable.
- A unique solution to each customer’s needs.
- Best advise.
- No compromise.
| TEAM: Think excellence in all we do - Be a team player.
- Play your part.
- Remember the impact on others when choosing not to participate.
- Lead your team.
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